Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase from Frame-Union.

Returns

You may return most items within 30 days of delivery for a full refund. Items must be unused and in their original packaging.

How to Request a Return

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions.

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

Certain items may not be eligible for return, including personalized or custom-made products, and items marked as final sale.

Exchanges

If you need a different size or color, please contact us to arrange an exchange.

Questions

If you have any questions about our refund policy, please contact us.